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INTAKE FORM
Before your first session or commence a course, it is important to please fill out this intake form. All information is private and safe. Please fill in all areas to the best of your ability. By completing this form you are agreeing to the below statements.
1:1 Session Cancellation Policy
Time is precious; for you, for me, and for others seeking support. Each 1:1 Reiki and Sound Healing session is a dedicated, energetically held space that requires preparation, intention, and availability. This work is also part of how I support my family and maintain a sustainable practice.
For these reasons, I ask that you please read and honour the following policy before booking.
Cancellations & Rescheduling
• All sessions are non-refundable.
• If you or an immediate family member are unwell or there is a genuine emergency, I am happy to reschedule your session where possible.
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Same-Day & Late Cancellations
• Cancellations made within 12 hours of your session, will incur a 50% fee, or on the same day within 8 hours a FULL fee will be charged.
• This is because the time has been held exclusively for you and cannot be reallocated at short notice and is relied upon to support a small business and single parent supporting her family and community.
Please take a moment before booking to feel into your timing and capacity.
Ask yourself:
Is this the right moment for me to receive this support?
Does this session align with what I need right now?
No-Shows
• A no-show (not attending your scheduled session without notice) will incur a 100% charge and is not eligible for rescheduling.
• This is because that time has been held exclusively for you and cannot be offered to another client.
Rescheduling
• Sessions may be rescheduled with at least 48 hours’ notice, subject to availability.
• Repeated rescheduling may result in the session being forfeited, as this impacts the integrity and flow of the practice.
If I Need to Cancel
In the rare event that I need to cancel due to illness or emergency, I will do my best to reschedule your session within a six-month period.
Thank you for your understanding, respect, and care in honouring this space and these boundaries. I truly value the trust you place in me when you book a session.
I look forward to supporting you.
With care,
Laura